1. What products do you sell?

- We offer a wide range of Apparel, Accesories, & Footwear including. For a detailed look, visit our “Shop”. Also, our online catalogue isn’t a reflection of our in-store inventory. We’re still updating our online shopping experience.

2. Where are you located?

- Our main office is located at 130 E. Main street Durham, NC. However, we operate online and ship domestically to any U.S. territory.

3. How do I place an order?

- Browse our products, add items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information.

4. What payment methods do you accept?

- We accept credit/debit cards, through a processor in Squarespace. We may include Paypal & Square at a later date/

5. Is my payment information secure?

- Yes, we use SSL encryption to protect your payment information on every transaction.

6. Can I modify or cancel my order after placing it?

- Orders can be modified or canceled within before the item hased shipped, after placing them. Please contact us as soon as possible for assistance.

7. What are your shipping options?

- We offer various shipping options including [list options, e.g., standard, expedited, overnight. Shipping costs and delivery times vary based on the option selected.

8. How can I track my order?

- Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment on whichever courier is selected upon checking out..

9. What should I do if I receive a damaged or incorrect item?

- Contact our customer service team immediately. We will provide instructions for returning the item and arranging for a replacement or refund.

10. What is your return policy?

- We accept returns within 30 days; with a receipt. Items must be in original packaging, unused to be eligible for a return.

11. How do I initiate a return or exchange?

- Contact our customer service team or follow the instructions on our Returns & Exchanges page to start the process.

12. Will I be refunded for return shipping costs?

- Return shipping costs are typically the responsibility of the customer unless the item is defective or incorrect. Please check our return policy for more details.

13. Do I need an account to place an order?

- You can check out as a guest, but creating an account offers benefits like order tracking and faster checkout for future purchases.

14. How do I create an account?

- Click on the "Sign Up" or "Create Account" button on our website and follow the prompts to set up your account.

15. What should I do if I forget my password?

- Click on the "Forgot Password" link on the login page and follow the instructions to reset your password.